Privacy Policy
Lakes Region Casino's Commitment to Privacy
Lakes Region Casino is firmly committed to protecting your online privacy. During your use of our website and landing pages, we may collect certain information about you that you may consider private or confidential. We are providing you with this notice to explain our policies for collecting, using and sharing this information with others.
Information We Collect
When you visit the Lakes Region Casino website and landing pages, we track and collect certain information that is non-personally identifiable. This information includes: (i) your computer's operating system, (ii) your web browser, (iii) your IP address, (iv) the duration of your use; (v) the pages viewed; (vi) search words; and (vii) dates and times that our site is accessed. This information does not personally identify you, but is helpful for marketing purposes or for improving the customer experience on our player portal.
You may be asked to provide personal information so that we can respond to your request for information. We will not require you to provide more information than is necessary to participate in any of our online activities.
We may combine information collected online through the website and landing pages with other data we have collected about you using our offline resources, including but not limited to, players club accounts, surveys, guest comments, and market research.
Categories of Information We Collect
We may collect the following information through your use of our website and landing pages:
Special Promotions or Informational Emails
Occasionally, we may request that you provide your email address so that we can send you information about promotions and special offers, or to participate in a prize drawing.
Online Surveys
Occasionally, we may also ask you to fill out an online customer survey to obtain your suggestions or feedback. Providing this information is solely at your choice.
Cookies
Cookies are small files that are stored on your computer's hard drive when visiting a website. We use cookies to better tailor our site and our products to your interests and needs. Cookies may also be used to speed future activities or improve your user experience by remembering information from your portal usage, but do not include data that will identify you personally. We also use cookies from third-party partners such as Google or Facebook for analytics and marketing purposes. The use of cookies is an industry standard and you will find them at most websites.
Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to refuse cookies or to alert you when cookies are being stored. You can also clear cookies from your browser at any time, or opt out of any marketing analysis or personalized ad delivery from Google or Facebook by visiting their websites.
Tracking technologies may record information such as internet domain and host names; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyze information that does not contain personal information for trends and statistics.
Disclosure of Information We Collect
We may provide your information to third party service providers or vendors for purposes of, including without limitation, developing or hosting our website and landing pages, initiating direct marketing programs and promotions, maintenance or development of our programs or websites, or following up with you regarding the service you received. The information we receive from you may also be disclosed if necessary: (1) to protect and defend the rights or property of Lakes Region Casino; (2) to comply with a court order, other legal process, or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities; or (3) in the sole discretion of Lakes Region Casino, in extraordinary circumstances in which we deem such disclosure is prudent.
Our Commitment to Data Security
Lakes Region Casino takes every reasonable precaution to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Our website and landing pages that collect your information use industry standard secure socket layer encryption (SSL).
Nevertheless, when disclosing any personal information, you should remain mindful that there is an inherent risk in the use of email and the Internet. Your information may be intercepted without our consent, and can be collected illegally and used by others without your consent. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.
External Links
The Lakes Region Casino website and landing pages may provide links to other websites. We do not endorse the materials disseminated at other websites. We are not responsible for the content, validity, privacy policies or reliability of any website linked to the Lakes Region Casino website and landing pages.
Removal from Database
To be removed from the Lakes Region Casino database please contact us at (603) 267-7778 or LRC@lakesregioncasino.com.
Persons Under the Age of 18
Pursuant to applicable law, persons under the age of 18 are not permitted to gamble at Lakes Region Casino or loiter in gaming areas. Similarly, our website and landing pages are not intended for persons under the age of 18. In accordance with the Children's Online Privacy Act, persons younger than 18 years of age are not allowed to use our website or landing pages, and we do not knowingly collect information from such persons.
Changes to this Privacy Policy
We reserve the right to modify or change this privacy policy at any time, simply by posting such changes on this page. Any such change, update, or modification will be effective immediately upon posting. Visitors to this portal are advised to check back periodically for any changes. The continued use of this portal after changes are posted to this privacy policy will indicate acceptance of those changes. For questions regarding our privacy policy, please contact us at (603) 267-7778 or LRC@lakesregioncasino.com.